Buyer Satisfaction Guarantee

Know what the current 12-month satisfaction promise says - and what still requires written approval.

The current buyer agreement states that a qualifying buyer who is not satisfied with the home purchase within 12 months receives a written choice: the brokerage will buy the home back or help sell it for free. The agreement summary does not make every buyer or property eligible, and the complete calculation, condition, timing, and cooperation terms must be confirmed in writing.

Direct answer

What should you know first?

The current buyer agreement states that a qualifying buyer who is not satisfied with the home purchase within 12 months receives a written choice: the brokerage will buy the home back or help sell it for free. The agreement summary does not make every buyer or property eligible, and the complete calculation, condition, timing, and cooperation terms must be confirmed in writing.

The decision framework

Start with the factors that change the outcome.

Clear benefits, property-specific facts, written conditions, and a direct next step replace vague promises.

01

12-month window

The current buyer agreement states a 12-month satisfaction period for a qualifying purchase.

02

Written choice

The stated options are a brokerage buy-back or help selling the home for free, subject to complete terms.

03

Eligibility matters

Property, condition, timing, pricing, cooperation, and calculation requirements must be approved in writing.

What problem does the guarantee address?

A buyer can worry that a home that looks right during the purchase may not fit after living in it. The satisfaction promise is designed to reduce that fear by defining a possible remedy before the buyer relies on it.

What the supplied agreement confirms

The buyer agreement confirms a 12-month window and two stated choices for a qualifying buyer: a buy-back or help selling the home for free. It does not, by itself, explain every calculation, exclusion, property standard, notice deadline, condition requirement, or transaction cost.

Questions that must be answered in writing

Before enrollment, the buyer should receive the current complete terms and ask:

  • Which buyers and properties qualify?
  • How is any buy-back amount calculated?
  • What condition and maintenance standards apply?
  • What notice and documentation are required?
  • Which costs, improvements, damage, or market changes are treated separately?
  • What cooperation is required if the home is sold instead?
  • What happens if another agreement conflicts?

Why the guarantee is not a substitute for due diligence

Buyers should still inspect, investigate title, confirm financing and insurance, review disclosures, evaluate location and intended use, and obtain professional advice. The strongest protection is a careful purchase supported by a clearly written fallback.

Questions people ask

Frequently asked questions

What happens if I do not love the home?

Contact Waycros promptly and review the signed guarantee documents. The current agreement states a choice of a qualifying buy-back or help selling for free, but the full process and eligibility requirements must be followed.

Is every property eligible?

No automatic eligibility is promised. Property type, condition, purchase terms, occupancy, maintenance, notice, timing, and other requirements may apply.

How is the buy-back amount determined?

The supplied buyer agreement summary does not provide a complete calculation. Do not rely on an assumed amount; require the current written terms before enrolling or purchasing.

What if I would rather sell?

The current agreement states that helping sell the home for free is one of the written choices for a qualifying buyer. The exact covered service, costs, listing terms, and responsibilities must be confirmed.

Important program notice: *Terms and conditions apply. Seller and Waycros must agree on price*
Waycros-specific proof

Relevant five-star client experiences.

Only attributed Waycros reviews are used. Excerpts are shortened for readability, and individual results vary.

★★★★★
Waycros was fantastic to work with throughout the home-buying process. He was knowledgeable, responsive, and always willing to answer my questions.
Kelie McIntyreHome buyerView source
★★★★★
We were very pleased with our realtor Waycros Poe throughout the home buying process. His responsiveness to our calls and emails was extremely good.
Hannah FilyawHome buyerView source
★★★★★
Mr. Poe Waycros was awesome. He did an amazing job working with me and securing my first home. He answered all of my questions.
Jared StillFirst-time home buyerView source
Your next step

Review my eligibility

Share only what is needed to start. Waycros will review the request and follow up about the property-specific questions and available written options.

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