What does 'Love Your Home or We'll Sell It for Free' mean?
For a qualifying purchase, the written Buyer Satisfaction Guarantee provides a 12-month satisfaction window and a choice of the remedies described in the applicable agreement. Eligibility, timing, property standards, cooperation requirements, and the exact covered service must be reviewed in writing before you rely on it.
Does every buyer qualify for the guarantee?
No. Guarantees and benefits are not automatic. Buyer circumstances, the property, financing, timing, and the applicable written agreements must be reviewed before eligibility is confirmed.
How does the $1,000 closing-cost credit work?
The current buyer agreement provides for a closing-cost credit of at least $1,000 and states that the brokerage will pay the difference at closing if the buyer does not receive at least that amount. Lender rules, documentation, closing instructions, and transaction-specific conditions still apply.
What does the 24-hour communication guarantee cover?
The written commitment calls for buyer communications to receive a response from a qualified brokerage team member within 24 hours. If a buyer communication is not answered within that period, the agreement provides a $100 remedy, subject to its complete terms.
Can I really cancel if I am unhappy with the service?
The current buyer agreement provides a cancellation option before making an offer if the brokerage does not live up to its promises. Follow the signed agreement and document any cancellation in writing.
What kinds of homes can Waycros help me find?
The search can include publicly listed homes, owner-listed properties, new construction, land, investment opportunities, and harder-to-find or distressed properties when they are available and appropriate for your goals.
Can Waycros find homes that are not on Zillow?
Waycros can research unlisted, pre-market, owner-listed, new-construction, and other potential opportunities through available resources and direct research. No off-market inventory count or particular property is guaranteed.
Can Waycros help with new construction?
Yes. Waycros can help identify communities and builders, evaluate options, review the transaction process, and represent your interests. Builder availability, incentives, contracts, and property details require current verification.
What if I already own a home that I need to sell?
Waycros can compare selling first, buying first, or coordinating both. Qualifying homeowners may also be able to consider the separate Your Home Sold Guaranteed program for added certainty around the current home.
Do I need to be pre-approved before looking?
A lender should review your finances early so you understand the likely payment, cash needed, and available programs. Waycros can help coordinate a pre-qualification or pre-approval certificate, but the lender controls approval and loan terms.
Why should I use a buyer's agent?
Strong buyer representation adds property research, objective evaluation, offer strategy, negotiation, deadline coordination, transaction guidance, and advocacy focused on the buyer's interests. The applicable agency agreement defines the relationship and duties.
What happens when I call Waycros?
The first conversation covers your desired area, budget, timing, financing status, property needs, current-home situation, and concerns. You can then decide whether a buyer-strategy conversation and the VIP Buyer Program make sense.